Head Office
Central Operations
About Central Operations
Are you the reliable one at work? At Screwfix, we reward the people we count on, and we count on Central Operations team to keep our retail outfit in motion. From daily communications to central support, making life easier for our retail colleagues is at the core of what they do. And where they help retail, retail can help our customers. The Central Operations team ensure that our stores have all the information they need to succeed, and that we as a business can better understand our customers.
It’s about how we understand our customers and how we can personalise our service and deals for those customers. Getting to know our customers helps us grow our business.
Andy Muir
Trade Business Manager
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we keep expanding
2025 in Numbers
2025 was an incredible year for Screwfix, We didn’t just open 17 new stores, we laid the foundation for even bigger growth ahead. Behind the scenes, we’ve been unstoppable!
We've filled over 3000 roles across the business - bringing in amazing talent, helped our customers get their jobs done faster than ever, improved the Screwfix app experience elevating our market position and strengthened our presence in France.